Refund Policy

Refund Policy

Returns for damaged, defective or incorrect items
We want you to love your order. If an item arrives damaged, defective or different from what you ordered, we will make it right with a replacement or a full refund.

How to request a return
Please contact us through our Contact page with:
- Your order number
- A short description of the issue
- Clear photos of the item and its packaging

Our team will review your request and send you the next steps.

Return shipping
If your return is approved, we cover the return shipping cost. Please do not send items back without contacting us first, as we cannot process returns sent without approval.

Non-returnable items
We do not accept returns or exchanges for items that are not damaged, defective or incorrect, including change-of-mind returns.

Refunds
Once your return is approved, your refund will be issued to your original payment method. The time it takes for the refund to appear depends on your bank or card provider.

Questions
For any question about returns or refunds, please reach us through our Contact page.